I have a client using webfaction -- they have an outside dns server and use google for their mail. I want to setup an email address email@example.com.
My DNS Settings are below:
MX Records -- mydomain.com
MX Records -- sub.mydomain.com
However, when I send an email to firstname.lastname@example.org, I get an error from the webfaction server:
Am I missing a setting somewhere or are the webfaction servers simply not set up to work that way?
asked Oct 22 '12 at 14:07
If you're getting error messages from mail.webfaction.com, then I suspect that your MX records weren't set correctly at some point, i.e. you were using mail.webfaction.com for one of your MX records. mail.webfaction.com is not a MX server and will reject mail sent directly to it.
If you would like us to look into this further, then please open a support ticket and let us know the actual domains and addresses involved. Thanks!
answered Oct 22 '12 at 15:23