login community faq

I have seen the info here:

http://docs.webfaction.com/software/static.html

It's too complicated, is there a simple way install / upload simple site manually. Or can I see actual examples of how to do it.

I tried installing a custom app but I do not understand what it means by Fetch Scripts

p.s. I am wondering if I will need to create a .htaccess file. It might be easier to use another host (that uses CPanel) I have for this particular thing?

Thanks

asked Jun 19 '12 at 14:12

joshcloud9's gravatar image

joshcloud9
11

edited Jun 19 '12 at 14:16


Instructions for creating a simple HTML website are available in our documentation here: Creating a Simple Website

Regarding .htaccess files, they aren't required for basic sites, but if you need one for some reason, it's simple to create one and upload it via FTP like any other file.

Hope that helps!

answered Jun 19 '12 at 15:36

seanf's gravatar image

seanf ♦♦
56791220

Hi Sean,

Thanks but I could not figure it out because: "I do not understand what it means by Fetch Scripts"

I tried using the App type static and that didn't work either.

If there is a simple way to accomplish this I'd love to know it?

Meanwhile I'll stick to simpler hosts for these simple site. Ironic that Webfaction makes complex stuff easy and the "simple" stuff hard!!!!

Thanks

answered Jun 20 '12 at 13:15

joshcloud9's gravatar image

joshcloud9
11

The documentation to which I linked in my answer is the simple way. It doesn't involve using a "custom install script" app, so you don't need to worry about the "fetch scripts" option.

If you used a static app and followed our instructions, then you shouldn't have any problems. If you are having problems, then please open a support ticket to let us know the specifics, and we'll be happy to help you resolve it. You can open a ticket via the Support menu item in the sidebar of our control panel.

(Jun 20 '12 at 13:19) seanf ♦♦ seanf's gravatar image

I am literally in the same boat. I even sent in 2 support tickets and still no response or help of any sort. Ah guess what? No phone contact to reach the technical team to guide me through. I have read through the documentation over and over. Maybe i'm just too dumb but Cpanel always worked fine for me. But it seems i should be one of those adept Linux users to get through with Webfaction.

My script installation instructions? pretty easy

http://dev1products.dev.agriya.com/doku.php?id=sfplatform-install

Luckily I paid for a month's subscription just to test the waters but it looks like Webfaction's customer service is already showing me the door out

answered Jun 21 '12 at 10:09

gbama's gravatar image

gbama
1

I've just checked our ticketing system and can find no support tickets submitted from your account. I guarantee that if you submit a ticket (via the Support menu item in the control panel, we'll answer you ASAP (usually in <1 hour) to help you with your issue.

(Jun 21 '12 at 10:17) seanf ♦♦ seanf's gravatar image

I sent 2 tickets early last night and early this morning and even set priority to urgent. I'll try once again. Thanks for checking

(Jun 21 '12 at 10:51) gbama gbama's gravatar image

We received your ticket, and your SFPlatform site is now up and running. Hope that helps!

(Jun 21 '12 at 12:39) seanf ♦♦ seanf's gravatar image

I don't know how to express my gratitude. omg!! Thank you so much. You guys are awesome

(Jun 21 '12 at 12:47) gbama gbama's gravatar image

I moved that site to an inferior host, as I didn't have time to mess with it beyond trying "static" as above. I'll try it again as Webfaction are definitely my preferred host of the two shared accounts that I have now :)

answered Jun 21 '12 at 14:44

joshcloud9's gravatar image

joshcloud9
11

Your answer
If you have an answer to the above question, then use the form below. Otherwise, use the appropriate 'add new comment' button above to post your feedback.
toggle preview

Plans & prices    Sign up    Why WebFaction?    Contact us    Affiliate program    Support    Legal    Jobs    Blog    Control panel login
Powered by OSQA
© Copyright 2003-2012 Swarma Limited - WebFaction is a service of Swarma Limited