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My stats tell me that web315 was down for a total of about an hour today. When I look at the status page it is not mentioned anywhere.

My first question is: What's going on?

Second question: what should I do when I notice my site is not working or the server is not accessible.

asked 09 Aug '12, 17:30

Clooner
51412
accept rate: 0%


We had a ~1 hour period during which server load on web315 was very high earlier today, but nothing that registered as downtime on our end.

When you notice that your site is not working or the server is not accessible, the best thing to do would be to open a support ticket via the support menu in the control panel. If the problem needs immediate attention, be sure to mark the ticket as urgent.

permanent link

answered 09 Aug '12, 17:58

seanf
12.2k31836
accept rate: 37%

Again today I get reports that my site is not online from time to time. I also use pingdom to track outages now and today only my site was not online for a total of 20 minutes and still counting. I have no problems on the other server I use from webfaction. Is there something I could do to improve the stability and uptime of my site?

(11 Aug '12, 09:31) Clooner

As mentioned in your ticket, we have found an issue an are working with the customer to resolve the issue. Please use the ticket for any further updates.

(11 Aug '12, 12:43) bmeyer71 ♦♦
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question asked: 09 Aug '12, 17:30

question was seen: 2,108 times

last updated: 11 Aug '12, 12:43

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