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I've domain for "in-development" works that i can share with my customers, like "customer.seewhatishappening.com". I host that domain at GoDaddy and *.seewhatishappening.com is pointing to Webfaction server that i've access to.

Before, i could just add whatever subdomain for that domain and it started to work almost instantly. Nowadays, if i'm correct, i need to issue a ticket for subdomain creation.

This is, i've been told, because that's only way they can at any level check that you're not hijacking somebodyelse's domain.

Is this true? Can I somehow modify my "process" to allow automatic subdomain generation at Webfaction's end? Like start to using WF DNS-servers? Or am i completely wrong at some point?

I need plenty of subdomains and while customer support is awesome, i don't want to overload them with my trivial needs by opening ticket.

PS. That example domain has no real connection to me, it was just an example.

asked 17 Aug '12, 03:49

Jazmo
1515
accept rate: 0%


Hi,

You don't normally need to open a ticket to add subdomains to your account. The only case when this is true is when a certain domain needs to have subdomains belonging to different accounts. For example: account 'john' has sub1.domain.com, sub2.domain.com, account 'jim' has sub3.domain.com, sub4.domain.com.

If that is the case, the only way to add another subdomain to 'domain.com' is to open a ticket. It's no trouble at all - please feel free to do that!

permanent link

answered 17 Aug '12, 05:01

todork
1.2k5
accept rate: 34%

edited 17 Aug '12, 06:05

Ok, that was the most helpful information! Thankyou, i just get more domains so i don't need to hassle them around.

(17 Aug '12, 05:28) Jazmo
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question asked: 17 Aug '12, 03:49

question was seen: 2,492 times

last updated: 17 Aug '12, 06:05

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