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I have a domain with name cheap (jdunc.in) and i have hosting that i've just purchased from web faction. I'm trying to add the name stuff to my web faction app and it keeps telling me this domain already exists.... i have only one other app and website on this hosting plan.

asked 19 Aug '12, 16:56

Slosh
111
accept rate: 0%


The domain is already registered to another account or you are setting it under the wrong page in the control panel(domains vs websites). Submit a support ticket and we can assist you further.

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answered 19 Aug '12, 17:29

johns
5.4k412
accept rate: 23%

edited 19 Aug '12, 17:30

2nd question is it possible for me to change my account name (server login) to something else than what i originally set it to.

(19 Aug '12, 17:44) Slosh

No, the account name is set at account creation. There is a warning for this on the signup page. You can create a second account and migrate to it, we will transfer any balance on the account to the new one.

(19 Aug '12, 17:49) johns

thanks for the info. I'll submit a ticket for the domain name

(19 Aug '12, 17:53) Slosh
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question asked: 19 Aug '12, 16:56

question was seen: 3,707 times

last updated: 19 Aug '12, 17:53

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