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I have a client using webfaction -- they have an outside dns server and use google for their mail. I want to setup an email address mail@sub.mydomain.com.

My DNS Settings are below:


CNAME
www 7200 199.115.114.44
@ (None) 7200 199.115.114.44
* (All Others) 7200 199.115.114.44

MX Records -- mydomain.com
aspmx.l.google.com. (1) 7200
alt1.aspmx.l.google.com.(5) 7200
alt2.aspmx.l.google.com.(5) 7200
aspmx2.googlemail.com. (10) 7200
aspmx3.googlemail.com. (10) 7200

MX Records -- sub.mydomain.com
mx7.webfaction.com.(10) 7200
mx8.webfaction.com.(10) 7200
mx9.webfaction.com.(10) 7200


However, when I send an email to mail@sub.mydomain.com, I get an error from the webfaction server:
host mail.webfaction.com[174.120.42.18] said: 554 5.7.1 <unknown[67.222.19.144]>: Client host rejected: Access denied (in reply to RCPT TO command)

Am I missing a setting somewhere or are the webfaction servers simply not set up to work that way?

asked 22 Oct '12, 14:07

bennybobw
1123
accept rate: 0%


If you're getting error messages from mail.webfaction.com, then I suspect that your MX records weren't set correctly at some point, i.e. you were using mail.webfaction.com for one of your MX records. mail.webfaction.com is not a MX server and will reject mail sent directly to it.

If you would like us to look into this further, then please open a support ticket and let us know the actual domains and addresses involved. Thanks!

permanent link

answered 22 Oct '12, 15:23

seanf
12.2k42136
accept rate: 37%

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question asked: 22 Oct '12, 14:07

question was seen: 3,468 times

last updated: 22 Oct '12, 15:23

                              
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