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I've just migrated a couple of my servers over to webfaction, and I'm noticing some inconsistent problems connecting to the webfaction IMAP.

Every now and again I'm getting an authorization error, telling me the username/password combo is no good. The thing is though, the username/password never change and it only happens sometimes. If I ignore the error it eventually goes away.

I've observed it happening on two machines, both OSX, one running Apple Mail.app, the other running Sparrow. Both trying to connect to mail.webfaction.com using SSL.

Is there something I'm missing here? Like a limit to how many times I'm allowed to connect or some such?

asked 02 Dec '12, 17:46

mxmai
11
accept rate: 0%


Hello,

This can happen for latency or volume issues. If you submit a support ticket with the times this occurs and the mailbox you are using to authenticate with we can investigate.

permanent link

answered 02 Dec '12, 23:17

johns
5.4k312
accept rate: 23%

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question asked: 02 Dec '12, 17:46

question was seen: 1,724 times

last updated: 02 Dec '12, 23:17

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