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Hi!

I am unable to connect via ftp using either wog or vko as usernames and wog.webfactional.com as host. using SFTP. please advise. thanks

asked 24 Dec '12, 02:15

wog
111
accept rate: 0%

Have you had a series of failed login attempts? If so, your IP address could be temporarily blocked from the server, and connection attempts will fail with timeout errors. If this is the case, just open a support ticket and provide the IP address you are connecting from, and we'd be happy to lift the IP ban.

If this isn't the problem, then can you tell us what error you're getting, specifically? Can you confirm that you're also using an SFTP client (like FileZilla) and are connecting on port 22?

(24 Dec '12, 02:56) ryans ♦♦
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question asked: 24 Dec '12, 02:15

question was seen: 4,697 times

last updated: 24 Dec '12, 02:56

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