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Our account has an IP assigned to it which we set up rules for on our firewall. This worked flawlessly for a period of time until the server started responding from an IP which was not assigned to our account which was blocked by our firewall causing loss of transaction data. After monitoring the traffic we discovered the new IP and found several others on the server using "ifconfig". Just was wondering if you were aware of this and it has the potential of causing routing issues.

asked 27 Dec '12, 09:09

rsabrsula
11
accept rate: 0%


It sounds to me like your on a server that had a recent IP change. Please log into our control panel and open a support ticket for this, and we'll be happy to look into it further.

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answered 27 Dec '12, 10:45

seanf
12.2k41836
accept rate: 37%

I created a support ticket and the response was: the web traffic (http, https) will respond to the IP assigned to your account. For some services like ssh or ftp, the server will use any IP assigned to the server.

My solution was to SSH into the server and use the "ifconfig" command to see what IP address where assigned to the server and then create firewall rules accordingly.

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answered 27 Dec '12, 11:56

rsabrsula
11
accept rate: 0%

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question asked: 27 Dec '12, 09:09

question was seen: 1,714 times

last updated: 27 Dec '12, 11:56

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