Firefox can 'find' my website using my new domain but Chrome reports an error:

This webpage is not available The server at can't be found, because the DNS lookup failed. DNS is the network service that translates a website's name to its Internet address. This error is most often caused by having no connection to the Internet or a misconfigured network. It can also be caused by an unresponsive DNS server or a firewall preventing Google Chrome from accessing the network.

This is not an urgent problem as I am just a hobbyist but I'd like to understand how a browser can effect DNS lookup. I have tried Chrome on about 5 computers, some hundreds of miles distant from the other. So it's not a cache issue at my particular desktop. So what is it ? Maybe someone would try this themselves. Anybody got Opera?

asked 14 Feb '13, 13:15

darter's gravatar image

accept rate: 14%

edited 14 Feb '13, 20:18

On my local machine, I am not seeing any NS records for your domain at all:

ryan@RyanDesktop:~$ dig +short ns

And the site's not loading in either Firefox or Chrome for me. I'm fairly certain that the lack of DNS NS records (meaning your domain is not pointing to any particular nameservers) is the source of the problem. If you're using WebFaction for this domain, you will want to set the nameservers to:

as described in our domains documentation.

That still doesn't explain how you're able to see the site in Firefox though. Perhaps you have a cached 301 redirect which is directing it to another (existing) domain?

(14 Feb '13, 23:17) ryans ♦♦ ryans's gravatar image

Your site with www works.
FireFox automatically switches to www if it can't resolve a 'naked' domain name.

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answered 15 Feb '13, 02:39

epqrs's gravatar image

accept rate: 0%

Thanks, does this suggest that I goofed up at the webfaction control panel and that I can go back and correct something? I don't want to require people to type www !

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answered 15 Feb '13, 08:26

darter's gravatar image

accept rate: 14%

If you want to serve traffic on both and make sure that in the Control Panel the domain is with a subdomain of www.

(15 Feb '13, 08:36) aaront ♦♦ aaront's gravatar image
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question asked: 14 Feb '13, 13:15

question was seen: 5,194 times

last updated: 15 Feb '13, 08:36

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