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Hi, folks. I see that it's possible to buy add-ons for more disk space, bandwidth, and memory. In my case, I'd be willing to pay more to have a faster website -- i.e., to be moved to a faster server. Do you offer such a plan, or are you planning to?

Thanks!

asked 14 Mar '13, 18:58

tgeller
16124
accept rate: 50%


I've checked your account and it's definitely on one of our older, slower servers.

We can move you to a newer, faster server at no extra charge.

If you'd like to do that, just fill out our migration request form, and we'll take it from there.

permanent link

answered 14 Mar '13, 19:05

seanf
12.2k41836
accept rate: 37%

Requested! Thanks for the tip.

(Side note: I'm a little put off that I, a long-time member, have to explicitly ask for benefits that new members get automatically. The same happened regarding disk space: I was loping along at 10GB while new members got 100GB. But O.K....)

(14 Mar '13, 19:34) tgeller

P.S. A tech person there told me why you don't automatically migrate old users, and his explanation made sense. So no worries there.

(14 Mar '13, 20:18) tgeller
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question asked: 14 Mar '13, 18:58

question was seen: 1,687 times

last updated: 14 Mar '13, 20:18

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