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I'm using Windows and cannot connect to my account via SSH. I keep getting Permission denied and Access denied. I've already tried using PUTTY and connecting directly from Powershell since I have another SSH client installed. Neither worked. I tried accessing both username@username.webfactional.com and the server address in the account area.

asked 14 Apr '13, 20:16

galjeex
312
accept rate: 0%


It's possible that your IP address has been blocked from the server for too many failed login attempts -- just open a support ticket and we can check this for you (also note that automatic bans often lift automatically within an hour).

If the problem isn't an SSH block, we can try resetting your password for you and logging in as your user to confirm that it's working from our location.

permanent link

answered 14 Apr '13, 20:40

ryans ♦♦
5.0k103760
accept rate: 43%

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question asked: 14 Apr '13, 20:16

question was seen: 3,666 times

last updated: 14 Apr '13, 20:40

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