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HI there, I need to submit a ticket to request some urgent support from WebFaction. Every time I try, an error message appears saying I've missed one field. I've checked and rechecked and I've filled in every field there is. Anyone else had this problem? Thanks.

asked 01 May '13, 19:53

TMG
11
accept rate: 0%


The problem was that you didn't have a contact specified for tickets at https://my.webfaction.com/contacts/.

I've just fixed that for your account, so if you log out of the ticket system, then log back in via the "open a ticket" link in the control panel, you should be able to submit your ticket.

Sorry for the trouble!

permanent link

answered 01 May '13, 20:05

seanf
12.2k42136
accept rate: 37%

edited 01 May '13, 21:35

ryans ♦♦
5.0k103560

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question asked: 01 May '13, 19:53

question was seen: 1,781 times

last updated: 01 May '13, 21:35

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