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I've been using ssh successfully at home (on my Mac), but I'm trying to access my account now from the Windows computer at work and I'm having some problems.

I've tried both PUTTY and SSH Secure Shell, hostename "webXX.webfaction.com", my username, port number 22. With both programs it looks like it's starting to connect, but I get a message almost immediately saying "Connection Closed by Remote Host".

Any idea what this could be?

And, if I can't get the ssh to work on my work computer (because of firewalls or whatever else), is there any other way to access my WebFaction server?

asked 07 Jan '11, 07:25

Karen McNeil
16246
accept rate: 0%


It is indeed possible that a firewall at your work is blocking your access to the SSH port number(22). By default, there is no other way to run your WebFaciton server beside SSH, so if this is the case, you'll need to either find a way to circumvent your firewall (e.g. by using some SOCKS proxy that you have access to), or install some web application that would allow you to run commands over web (e.g. some PHP shell). You should first verify with your local system administrator however, if SSH access is indeed blocked.

Another possibility is that you entered a wrong password too many times, and our firewall blocked your IP address. To find out if this is the case, you should post a support ticket.

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answered 07 Jan '11, 07:34

tie
1.4k13
accept rate: 44%

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question asked: 07 Jan '11, 07:25

question was seen: 14,868 times

last updated: 07 Jan '11, 07:34

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