WebFaction
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What I did:

Set up a mailbox my-mailbox. It has a password mailbox-password.

Set up an email address my-name@my_site.com. Set this email address to save to my-mailbox.

Signed in to Roundcube using my-mailbox.

Set it up so I can send as my-name@my-site.com

What DOES work:

I can send an email from roundcube as my-name@my-site.com. It reaches its destination.

What does NOT work:

  1. Sending an email to my-name@my-site.com. It never shows up in the inbox (waited about an hour)
  2. Sending an email from Django using my-name@my-site.com. I have:

EMAIL_USE_TLS = True

   EMAIL_HOST = 'smtp.webfaction.com'

   EMAIL_HOST_USER = 'my-name@my-site.com'

   EMAIL_HOST_PASSWORD = 'mailbox-password'

   EMAIL_PORT = 587

I get an SMTPAuthenticationError. (This setup has worked with an a gmail address and email_host = smtp.gmail.com

This question is marked "community wiki".

asked 09 Jul '13, 08:31

tpip
4111321
accept rate: 0%


Regarding #1, it sounds like either the MX records for your domain are not pointing at WebFaction. If you'd like us to check that for you, then please open a support ticket to let us know the actual domain name and email address.

Regarding #2, you cannot use an email address for EMAIL_HOST_USER - you must use a mailbox name, since that's what our mail servers use for authentication.

Hope that helps!

permanent link

answered 09 Jul '13, 14:22

seanf
12.2k41836
accept rate: 37%

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question asked: 09 Jul '13, 08:31

question was seen: 2,766 times

last updated: 09 Jul '13, 14:22

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