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It looks like my memory usage jumped up above the amount I'm paying for. I'm wondering what the webfaction process is for such situations. Will my client sites be impacted by outages? Will I be notified before something like that happens?

asked 30 Jul '13, 16:53

bpoetz
33
accept rate: 0%


If you exceed your RAM allowance by a small amount, we'll email a notice to let you know. This won't affect your sites.

If you exceed your RAM allowance by a large amount, then in order to protect the other customers on your shared server, we'll immediately terminate your processes and send you a notice to let you know. This will affect any of your sites that are served from a long-running back-end server process (eg Apache instance for Django apps, Nginx+Passenger for Rails apps, Zope servers, etc). In most cases, those apps are created with a cron job that runs the app's "start" command every 20 minutes - you're free to reduce that interval so that it will restart sooner.

In either case, the messages will be available in the control panel at https://my.webfaction.com/messages/. Once you've dealt with the issue, be sure to mark those messages as resolved, as our monitoring system will not send any further memory notices (even when action is taken) if you have outstanding unresolved memory issues.

Hope that helps! Please let us know if you have any further questions.

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answered 30 Jul '13, 17:04

seanf
12.2k42136
accept rate: 37%

Thanks Sean! just an FYI, I was definitely over my published limit by ~24 mb and didn't receive notification.

I guess I'm just wondering what "small amount" vs "large amount" is so I can proactively monitor and take appropriate action, or set up my own automation to kill test sites and personal sites before client sites @ certain thresholds.

(01 Aug '13, 13:51) bpoetz

Right now, "small amount" is 20MB, and "large amount" is 50MB.

(01 Aug '13, 15:48) likebike
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question asked: 30 Jul '13, 16:53

question was seen: 2,326 times

last updated: 01 Aug '13, 15:48

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