I've managed to set up a MongoDB server on my webfaction account, with a cron job keeping it running in the background. I can easily connect to this with I've had the port opened up and been supplied with an IP, but the command:
yields the error:
Obviously, I could execute anything I do from there by simply connecting to the server and using Can you suggest what the problem might be? Thanks asked 03 Oct '13, 05:28 richsilv |
You will need to open a support ticket at our support site to have the port opened for external access. answered 03 Oct '13, 08:44 timg ♦♦ Thanks, but I've already done that as per the post.
(03 Oct '13, 09:42)
richsilv
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I've opened the required port for remote connection but still get the error when trying to connect remotely with mongo:
answered 10 Jan '15, 18:10 tomdriley Please make sure you are trying to connect to the shared ports IP Address. That gets added to your account when you check the "open port" and that address is the one that the port is opened on the firewall. You can recognize the Shared ports IP address as it has "‡" after it in the Control panel when assigning an IP Address to a site.
(10 Jan '15, 18:18)
aaront ♦♦
@aaront that was it - when I switch to that ip address, it works - thanks!
(10 Jan '15, 20:38)
tomdriley
Glad that worked! You are welcome.
(10 Jan '15, 20:41)
aaront ♦♦
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