WebFaction
Community site: login faq

Hi Guys,

I have just setup a vanilla 3.04 WordPress on my Webfaction account. I am trying to configure email to use my Google Apps email. I have activated the SMTP plugin that comes with the standard WordPress install and ticked the box indicating that I would like to setup gmail. This results in the following settings:

SMTP Host: smtp.gmail.com
SMTP Port: 465
Secure connection prefix: SSL
Use SMTPAuth: Yes
SMTP Username: xx@xxxxxx.com
SMTP Password: **********

When I attempt to send a test email I get the following error:

SMTP Error: Could not connect to SMTP host.

Is there a possibility that WebFaction is blocking the connection or is this more likely a configuration issue? As far as I can tell this should work..

Any help would be great!

Thanks, Adam

asked 14 Jan '11, 18:18

Adam MacLeod
111
accept rate: 0%

1

Hi,

We're not blocking the connection.

Please try using TLS and port 587 after verifying that your username and password are correct.

(14 Jan '11, 18:34) klynton

Thankyou for the confirmation Kind Sir.

After checking again the usual PEBAC applies.

The error message pointed me down the path that it could not find the server, whereas the actual problem existed with the account configuration on the other end.

(18 Jan '11, 06:58) Adam MacLeod

I've had this issue as well, and switched the secure connection type to tls with the correct port and still got the same error. I found that logging into the newly created account and accepting the terms and conditions for google apps and entered in the captcha text allowed me to send email through the SMTP plugin.

permanent link

answered 23 Feb '11, 00:40

SwitchBlade
525
accept rate: 0%

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Question tags:

×258
×242
×18

question asked: 14 Jan '11, 18:18

question was seen: 5,080 times

last updated: 23 Feb '11, 00:40

WEBFACTION
REACH US
SUPPORT
AFFILIATE PROGRAM
LEGAL
© COPYRIGHT 2003-2016 SWARMA LIMITED - WEBFACTION IS A SERVICE OF SWARMA LIMITED
REGISTERED IN ENGLAND AND WALES 5729350 - VAT REGISTRATION NUMBER 877397162
5TH FLOOR, THE OLD VINYL FACTORY, HAYES, UB3 1HA, UNITED KINGDOM