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I have the family emails, name@mydomain.co.uk, forwarded to GMail and this works fine for normal email use. However, I've written a small app that sends out emails when requested (hoping to automate for weekly at some point) but these mails are not being forwarded to those users with an email on mydomain.co.uk. The app uses Webfaction SMTP so I'm guessing it is something to do with the mail being sent and received from/into the same domain? If the family change their email address to their GMail one then the mails get received OK, but this is not ideal as they should be able to use their 'real' mail addresses. Any ideas much appreciated Edit: it turns out that they are not being received by any address other than GMail as another user on a different domain also does not receive them. Weird that GMail does (though it does post them to spam until you teach it different). I don't have spam filtering set up on the mail accounts on webfaction. asked 20 Dec '16, 12:17 ssherlock |
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Thanks, that helped a bit but I ended up raising a ticket. From there I was told that the reply to address needed creating (it was an invalid one on purpose so as not to get replies) as mail without a valid return-to address was being bounced. This has fixed the issue. Thanks answered 21 Dec '16, 05:19 ssherlock |
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You can configure the application to dump the SMTP transaction. This will show the data sent by the application and the data returned by the server, which will help you troubleshoot the issue. You can also post a support ticket and provide the name of the mailbox as well as the e-mail addresses of the sender and the recipient, so that we can check our mail logs. answered 20 Dec '16, 15:22 dimitari |
