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We're trying to set up Amazon SES for commercial e-mail sending on OURDOMAIN.COM.

To set up DKIM, Amazon SES requires a CNAME record, but the WF control panel warns me that "Email settings cannot be configured if CNAME is set". Is there a workaround that will allow us to continue to send and receive individual emails via WF's servers and doesn't involve sending emails from a subdomain?

We currently use WF's DNS servers.

asked 24 Dec '16, 18:11

PeterA's gravatar image

PeterA
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accept rate: 14%


Typically, one creates a CNAME for a specified subdomain, not the main domain. If you aren't able to determine the correct values from the instructions Amazon has provided, please open a support ticket and include those instructions, and we should be able to tell you exactly what needs to be done.

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answered 24 Dec '16, 18:56

maryh's gravatar image

maryh ♦♦
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accept rate: 37%

Thank you Mary! I hadn't realized that Amazon SES requires me to create 3 subdomains and a CNAME record for each (their instructions are unclear). Thank you so much for clarifying.

(24 Dec '16, 19:05) PeterA PeterA's gravatar image

You're very welcome!

(24 Dec '16, 19:07) maryh ♦♦ maryh's gravatar image
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question asked: 24 Dec '16, 18:11

question was seen: 209 times

last updated: 24 Dec '16, 19:07

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