WebFaction
Community site: login faq

Over the last few days I have been have trouble accessing my email on the webmail.webfaction.com site.

It signs me out saying 'connection, login failed' and then when I attempt to login a number of times, using the correct login and password it says that the number of incorrect attempts exceeded. Then I cannot login for approximately 30 minutes.

Do you have any advice on how to deal with this?

asked 30 Aug, 21:08

Chloe%20R%20M's gravatar image

Chloe R M
11
accept rate: 0%


The problem is related to an ongoing migration of mailboxes to a new data center. There's nothing you can do on your end to resolve it.

We're presently scaling back on the migrations to reduce the chance of this happening in the future.

Sorry for the trouble!

permanent link

answered 30 Aug, 23:20

seanf's gravatar image

seanf ♦♦
11.9k21333
accept rate: 37%

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question asked: 30 Aug, 21:08

question was seen: 1,218 times

last updated: 30 Aug, 23:20

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