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i receive emails on my iPhone but i cannot send emails. the error is: CANNOT SEND MAIL A copy has been saved in in Yyour Outbox. The recipient "baab@gmail.com" was rejected by the server.

On webmail.webfaction.com all works fine.

perplexed

asked 21 Aug, 05:19

baba
17423
accept rate: 0%

My other user ws able to send and receive. i noticed that i had to enter user name and password under smtp settings for the sending to work. Even though the filed says optional. once i did that for the troublesome id all is working. thanks

(21 Aug, 05:40) baba
1

Okay, that makes sense. All clients must authenticate with our SMTP server in that way, and as far as I know our docs reflect that also. If not please let us know where and we can correct it.

(21 Aug, 05:48) NickR ♦♦

We recently resolved an issue with our SMTP server,

https://statusblog.webfaction.com/2018/08/21/smtp-outgoing-mail-problems/

Please open a support ticket and we can check if this is related or if there is an issue with your mail client configuration.

permanent link

answered 21 Aug, 05:34

NickR ♦♦
4165
accept rate: 19%

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question asked: 21 Aug, 05:19

question was seen: 198 times

last updated: 29 Aug, 05:19

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