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Well after tons and tons of work migrating my sites and a few months to settle, I am ready to push the "cancel account" button on WebFaction.

Below you can find a list of the numerous WebFaction support forum threads about this cluster-fork, some of which contain helpful advice about new ISPs to migrate to, as well as some off-site links for when GoDaddy finally takes down this forum.

For the former staff of WebFaction, I want to join everyone else in thanking you for years of awesome programmer-friendly service, and I hope you can find employment somewhere that is worthy of your talents.

Thank you GoDaddy for destroying yet another good ISP and wasting thousands and thousands of hours on behalf of your customers. And thank you to whoever at WebFaction allowed this travesty to go through without insisting on the right to properly give advance warning and meaningful status updates to your customers, instead just bending over to your Daddy's gag orders---we hope you are enjoying your millions. I'm sure when GoDaddy finally shuts down WebFaction's servers, GoDaddy will care so little, and things will be so disorganized, that despite the good intentions of any remaining WebFaction employees, there will be zero warning for former WebFaction victims who have not yet migrated away on their own. That is how these buyouts generally turn out (I have experience with two now, sigh). GoDaddy, I hope you feel it is worth the extra subscriber count you can show your shareholders to continue your pathetic Ponzi scheme. As your multi-year record humping other companies to death proves, and as your handful of sugar-coated, marketspeak-dripping, utterly meaningless communications since the WebFaction buyout prove, you are just as bad as EIG. You and EIG are the genital warts on the body of capitalism, and whether it be by antitrust actions or fraud lawsuits, you both need to be treated immediately.

For the many others still in this process or who have been procrastinating the inevitable, note you have many ISPs to choose from, some of whom offer a hosted model (where OS/server security updates are done automatically for you) and some of whom let you configure a raw VM and give you root access. The most important thing is not to choose one already owned by GoDaddy or EIG (frequently they issue gag orders to prevent the fake small companies from revealing their true ownership, especially in the first months/years after the buyout).

A good general resource for ISP reviews is http://www.webhostingtalk.com/ which has a pretty reasonable policy for separating ads from reviews posted by real users. Always good to do a search for any ISP you are considering there, remembering that the forum members have a huge range of technical skill and so some complaints can reflect more on the poster's unreasonable expectations than on the ISP itself.

A former WebFaction customer created this forum for discussing WebFaction alternatives (kjodle.net goes down now and then but try again later): https://forum.kjodle.net/categories/godaddy-buyout-of-webfaction or https://forum.kjodle.net/discussions

For those who made heavy use of the WebFaction API and are dreading leaving it, note that even the ubiquitous and often-jeered-at cPanel has an API and although it's ugly, it does actually work for almost everything the WebFaction API could do. I provide some sample code and dox to help you get started here: https://forum.kjodle.net/discussion/20/surprise-api-cpanel-shared-hosting-actually-is-a-webfaction-alternative

A notable ISP to consider is this one Opalstack started by former WebFaction employees:

https://opalstack.com/

https://mobile.twitter.com/opalstack

https://pages.convertkit.com/2f68231082/0e9456199d

I ended up going with MDDHosting, which I reviewed here: https://forum.kjodle.net/discussion/21/mddhosting-is-a-good-webfaction-shared-hosting-alternative

Here are all the WebFaction support forum threads about the buyout. These threads are peppered with recommendations for other ISPs, mostly (but not all) ISPs where you have root and configure your own VM:

https://community.webfaction.com/questions/21806/webfaction-joins-forces-with-godaddy?sort=votes&page=1

https://community.webfaction.com/questions/22246/godaddy-transition-updates

https://community.webfaction.com/questions/21961/godaddy-buyout

https://community.webfaction.com/questions/22010/is-webfaction-shutting-down

https://community.webfaction.com/questions/22167/refund-option

https://community.webfaction.com/questions/22110/is-webfaction-dead-staff-please-confirm

https://community.webfaction.com/questions/22164/an-other-webfaction

https://community.webfaction.com/questions/22210/webfaction-alternative-godaddy-problem

https://community.webfaction.com/questions/22148/webfaction-migration-6-months-later-and-still-no-answers

https://community.webfaction.com/questions/22054/webfaction-moving-forwards-with-godaddy

https://community.webfaction.com/questions/22258/a-note-to-put-your-mind-at-rest

https://community.webfaction.com/questions/22203/timeline-of-webfactiongodaddy-shutdown

Good luck and pray that you won't have to do this again (it's my second time, sigh).

asked 14 Aug, 05:46

cpirazzi
249213
accept rate: 5%

edited 14 Aug, 06:09

I put a link in the various threads back to this roundup to try to help people searching for a new ISP.

(14 Aug, 06:06) cpirazzi

Thanks for the mention. Best of luck.

permanent link

answered 14 Aug, 06:58

johns
5.4k312
accept rate: 23%

Thanks for taking all the time in writing this.

After doing a lot of research, I'm moving to TVCNet hosting this week, since they do free website migrations, and are super fast, provide cPanel, phone, chat and email support as well. What a breath of fresh air being able to actually talk to a person by phone.

permanent link

answered 14 Aug, 14:23

sdarcher
112
accept rate: 0%

edited 14 Aug, 14:23

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question asked: 14 Aug, 05:46

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