How to open ticket for getting websites back for short period of time?

I'm in the same boat as many others it seems, and additionally I could not login to leave a ticket via an ordinary support channel - so do you still provide support through the webform on your site at https://www.webfaction.com/contact/ ? I was able to create a new account to this community site and use the same email that is used on webfaction.com .

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asked 11 Dec '20, 12:32

mmikko
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accept rate: 0%

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If you had a WebFaction account then you should be able to raise a ticket using https://help.webfaction.com.

You can also email our support team at support@webfaction.com. Please use an email address that was listed as a contact for your account, so we can identify it.

Replying to the closure email is another way.

Finally, our contact page will also raise a ticket. Again, please use an email address that was listed as a contact for your account, so we can identify it.

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answered 11 Dec '20, 13:28

iliasr ♦♦
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accept rate: 34%

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question asked: 11 Dec '20, 12:32

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last updated: 11 Dec '20, 13:28

How to open ticket for getting websites back for short period of time?

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