I'm in the same boat as many others it seems, and additionally I could not login to leave a ticket via an ordinary support channel - so do you still provide support through the webform on your site at https://www.webfaction.com/contact/ ? I was able to create a new account to this community site and use the same email that is used on webfaction.com . asked 11 Dec '20, 12:32 mmikko |
If you had a WebFaction account then you should be able to raise a ticket using https://help.webfaction.com. You can also email our support team at support@webfaction.com. Please use an email address that was listed as a contact for your account, so we can identify it. Replying to the closure email is another way. Finally, our contact page will also raise a ticket. Again, please use an email address that was listed as a contact for your account, so we can identify it. answered 11 Dec '20, 13:28 iliasr ♦♦ |