WebFaction
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At a client site, I have occasionally had her customers complain that they get cookie errors when they try to log in, even though they have cookies enabled and they are able to log in to other sites. Clearing out their cookies doesn't seem to help. Most (95-99%) users can log in fine. The affected ones seem to be all internet explorer users, but those are the majority of the site's users, so that may just be a coincidence.

I had basically dismissed this all as a few funny user browsers malfunctioning, but tonight my client herself got the same error, and was also unable to log in to the django admin, also with a cookie error, so I figure there's actually a real problem somewhere, and it's not just in my code.

A few days ago I added the SESSION_COOKIE_DOMAIN setting to ".<client_domain>.com" so users would be able to use the same cookie for both the www.<client_domain>.com and <client_domain>.com URLs, thinking that might have been part of the problem, but that doesn't seem to have helped. Just now I cleared all the session rows out of the database, to no avail.

Any ideas?

asked 21 Oct '10, 04:38

rfugger
4113
accept rate: 100%


Solved, thanks to webfaction support. If the computer's clock is set ahead of the cookie expiry date, IE won't use it. Other browsers seem to be able to figure it out just fine.

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answered 21 Oct '10, 06:25

rfugger
4113
accept rate: 100%

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question asked: 21 Oct '10, 04:38

question was seen: 5,082 times

last updated: 21 Oct '10, 06:25

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