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Hi.

I'm running a Redmine App that I initially installed on a subdomain like projects.myusername.webfactional.com

Now I've added the domain mycompany.com.ar with several subdomains, one being projects.mycompany.com.ar

I've edited the redmine site entry in the control panel, and selected both subdomains (with CTRL key): projects.myusername.webfactional.com AND projects.mycompany.com.ar. Site app continues to be just the redmine app running on / path.

Unfortunately I'm only being able to access the redmine app from the old URL projects.myusername.webfactional.com, and I'm getting a "page not found" error from projects.mycompany.com.ar

Where is my mistake?? Is it possible to access a ruby/redmine app from 2 different URL's??

Thanks!

ps At the same time, I have another site for both subdomains mycompany.com.ar and www.mycompany.com.ar, with root path / pointing to a static-only app. Can it be interfering?

asked 05 Nov '10, 10:46

pagaitan
625
accept rate: 0%


Your static-only app should not interfere with your other app.

My guess is that your mycompany.com.ar domain does not use WebFaction's name servers, and you haven't created an A record for projects.mycompany.com.ar on your NS. So, even though you've created projects.mycompany.com.ar in our control panel, the subdomain doesn't really exist since there is no A record for it.

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answered 05 Nov '10, 11:03

seanf
12.2k41836
accept rate: 37%

Yes, my domain mycompany.com.ar is already using WF's name servers. I can reach the static web site (a single "under construction" page) with any browser, with or without the www.

(05 Nov '10, 13:11) pagaitan
1

I've checked your account, and I believe that your domain is not using WebFaction's name servers. If you would like us to confirm this in detail, feel free to open a support ticket.

(05 Nov '10, 13:16) seanf

I've just changed it earlier today. Maybe I have to give it some more time... Weird, I'm checking it in http://nic.ar, and it seems it's already done.

(05 Nov '10, 13:36) pagaitan
1

It appears that your site is appearing now.

(05 Nov '10, 14:04) aaronh ♦♦

The problem was the poor ISP we have in the office and its DNS caching server... I've accessed the site with a different connection and it works like charm with both subdomains.

I got this issue solved by submitting a support ticket.

Thank you again!

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answered 05 Nov '10, 19:48

pagaitan
625
accept rate: 0%

edited 05 Nov '10, 19:50

Great! Glad to hear it.

(05 Nov '10, 19:51) klynton
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question asked: 05 Nov '10, 10:46

question was seen: 3,529 times

last updated: 05 Nov '10, 19:51

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