WebFaction
Community site: login faq

I'm having trouble installing SugarCRM here.

The main issue seems to be with permissions, I can't for the life of me figure out how to

a) set them to the appropriate level

and

b) make it so that new files and folders are set to the appropriate level.

I've looked into the setfacl command, but again, can't figure out how it works. Anyone have experience with this? I'm using Sugar 6.3.0, and have it set up on a subdomain with its own website/application etc.

asked 25 Oct '11, 15:56

ipfinancial
314
accept rate: 0%

You shouldn't need to worry about permissions at all. Your PHP scripts execute as your main user, so your app should work without any changes to default permissions.

What indication do you have of a problem with the permissions?

(25 Oct '11, 16:52) seanf

Once everything is installed, the CSS doesn't render properly. Googling turned up the issue of permissions, and Sugar doesn't seem to be able to create or edit files and directories unless I go in and change permissions manually. Once I've made the changes, it renders just fine, but new issues seem to keep popping up.

I appreciate your speedy reply.

(25 Oct '11, 16:59) ipfinancial

Can you let me know the exact URL that's exhibiting the problem? If you'd rather not share that here in the public forum, then feel free to open a support ticket.

(25 Oct '11, 17:08) seanf

I'll open a support ticket, thanks.

(25 Oct '11, 17:09) ipfinancial

Change file permissions recursively to 755 for the following files and directories, as described here.

config.php
config_override.php – does not exist by default but is created when modifying System Settings
sugarcrm.log
cache/ and all subdirectories and files
custom/ and all subdirectories and files
data/ and all subdirectories and files
modules/ and all subdirectories and files

You can change file permissions recursively, using Filezilla with SFTP or chmod as described here

permanent link

answered 24 Jan '13, 06:43

mertnuhoglu
284613
accept rate: 0%

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Question tags:

×64
×11
×2
×2
×1

question asked: 25 Oct '11, 15:56

question was seen: 3,781 times

last updated: 24 Jan '13, 06:43

WEBFACTION
REACH US
SUPPORT
AFFILIATE PROGRAM
LEGAL
© COPYRIGHT 2003-2019 SWARMA LIMITED - WEBFACTION IS A SERVICE OF SWARMA LIMITED
REGISTERED IN ENGLAND AND WALES 5729350 - VAT REGISTRATION NUMBER 877397162
5TH FLOOR, THE OLD VINYL FACTORY, HAYES, UB3 1HA, UNITED KINGDOM