WebFaction
Community site: login faq

Hi,

I am getting this error, when I try to submit ticket or reply: ERROR: You do not have enough permissions to access this page. Please log in by entering your Email Address and Password.

Then I login again and see my tickets, but can't reply.

asked 16 Dec '11, 02:30

Dejan
111
accept rate: 0%


This can happen when you send in a ticket by mail and the ticketing system is not able to associate it with your hosting account.

Can you send us an mail at support@webfaction.com with the ticket number and the username, so we can associate it correctly to your account? You would not get this error then.

permanent link

answered 16 Dec '11, 02:36

neeravk
1.5k3412
accept rate: 41%

It is working now. Thanks

permanent link

answered 17 Dec '11, 02:09

Dejan
111
accept rate: 0%

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question asked: 16 Dec '11, 02:30

question was seen: 2,995 times

last updated: 17 Dec '11, 02:09

                              
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