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Hello everybody,

Last friday I set up a webfaction account and installed Redmine for my company. On Friday everything worked fine and I could create user accounts and play around with Redmine.

This morning I wanted the create some projects inside Redmine but the Application stopped working with the following error message:

Error message: uninitialized constant Gem::SyckDefaultKey Exception class: NameError

Over the weekend I didn't change anything on the webfaction account. Unfortunately I'm not able to login via SSH from today's location and will probably have to wait for tonight until I'm home and able to use SHH, if required to solve the issue.

Has anybody an idea why this happened? Was some portion of the ruby lib updated without my knowledge or is the application interfering with some others ruby app on the machine?

Any help is appreciated, Thanks

asked 23 Jan '12, 02:34

skyvalley
122
accept rate: 0%


Hi,

Some system software was updated on some of our servers during the weekend, and although I don't believe we updated a Ruby library, it's impossible to say without knowing the exact server your account is on. I'd suggest that you open a ticket, so we can take a look at this and help you fix it.

permanent link

answered 23 Jan '12, 03:15

todork
1.2k5
accept rate: 34%

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question asked: 23 Jan '12, 02:34

question was seen: 2,756 times

last updated: 23 Jan '12, 03:15

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