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I am moving a web app from one Web Faction account to a another account and would like to be able to use dev.example.com with the new account and continue using example.com with the original account. Is this possible? When I try to add dev.example.com to the new account it gives me an error that the domain already exists.

asked 04 Apr '12, 23:11

syncopated
111
accept rate: 0%


Yes, this is possible, but you'll need to submit a support ticket to have dev.example.com added to the second account. In order for us to add the domain, you need to be a registered account contact for both accounts at the time that the domain is added; the control panel rule against adding such a domain is intended to prevent domain hijacking (which on a shared server would be very easy to do if we did not prevent it).

Also, for obvious reasons, we can't add foo.com to two separate accounts - the domains must be unique as in your example (example.com and dev.example.com).

Under most circumstances, it's preferable to have a single account with multiple machines rather than multiple separate accounts. The exception is when you need to change ownership of one of those accounts (for example, you're developing for a client).

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answered 04 Apr '12, 23:25

ryans ♦♦
5.0k93360
accept rate: 43%

Cool, thanks. I'm moving an app to a new account for a client.

(04 Apr '12, 23:30) syncopated
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question asked: 04 Apr '12, 23:11

question was seen: 3,854 times

last updated: 04 Apr '12, 23:30

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