WebFaction
Community site: login faq

I have a domain name from namecheap.com. I wanted to use it with a php application in webfaction.

I did the following: 1. Updated DNS record - Added 'A' record with webfaction name server IP. 2. Added a new domain in webfaction account which points to php application. 3. I waited for more than 10+ hours (DNS update should have propogated)

If I access the domain name I get "OK", but it does not reach the php application.

I read the documentation link text but it did not help much.

asked 25 May '12, 02:13

devsundar
111
accept rate: 0%


The documentation page describing what you want to achieve is our Using Your Own Name Server one.

Can you verify that you've set the correct IP address on your domain's A record? It should be the IP address of the server where it is hosted and you can see it in the dashboard of our control panel.

Does your domain resolve to the correct IP address when you are using a network diagnostic tool like dig or an online one like just-dnslookup.com against it?

If it does and all traffic goes to the correct server, then please open a support ticket via our ticketing system or via the 'Support' menu item at the control panel for us to take a look on why this 'OK' page is being served and not your website.

permanent link

answered 25 May '12, 02:29

iliasr ♦♦
2.1k14
accept rate: 35%

Your answer
toggle preview

Follow this question

By Email:

Once you sign in you will be able to subscribe for any updates here

By RSS:

Answers

Answers and Comments

Markdown Basics

  • *italic* or _italic_
  • **bold** or __bold__
  • link:[text](http://url.com/ "title")
  • image?![alt text](/path/img.jpg "title")
  • numbered list: 1. Foo 2. Bar
  • to add a line break simply add two spaces to where you would like the new line to be.
  • basic HTML tags are also supported

Question tags:

×128
×104
×76
×10
×2

question asked: 25 May '12, 02:13

question was seen: 3,987 times

last updated: 25 May '12, 02:29

WEBFACTION
REACH US
SUPPORT
AFFILIATE PROGRAM
LEGAL
© COPYRIGHT 2003-2019 SWARMA LIMITED - WEBFACTION IS A SERVICE OF SWARMA LIMITED
REGISTERED IN ENGLAND AND WALES 5729350 - VAT REGISTRATION NUMBER 877397162
5TH FLOOR, THE OLD VINYL FACTORY, HAYES, UB3 1HA, UNITED KINGDOM